Frequently Asked Questions

How do I use a wireless phone?

You can save yourself time and trouble by reading through these helpful hints

Charging the Battery

  • Before using your wireless phone you must charge the battery.
  • To put the battery on the phone, slide it onto the back of the wireless phone.
  • For the first initial charge you must charge the battery for 24hours.
  • After the first charge, you only need to charge the battery as needed.
  • DO NOT OVER CHARGE.

Turning the Phone ON

  • Press and hold the POWER /END button for one second.
  • You might have to unlock the phone using your personal unlock code.

Placing a Call

  • Dial the phone number of the person you are calling.
  • If your call is local and to a landline number (like your home or office number), or to another wireless phone; enter the 7/10 digit number, just like you would on your home phone.
  • Press the SEND/TALK key and wait for your party to answer.

Ending a Call

  • To end your call, just press END. (Some flip phones automatically end the call when you close the flip onto the dial pad.)

Answering a Call

  • To receive calls, make sure the phone is turned on. When you hear your wireless phone ring, simply press the SEND/TALK button to answer a call.
  • On some portable flip phones you need only open the flip to answer the call.

Turning the Phone OFF

  • Press and hold the POWER/END button for one second.

Helpful Hints

  • Extend the antenna for best reception.
  • Be sure you are getting a signal. If you hear a fast busy signal when trying to place a call, that means you are not receiving a signal. We recommend you go outside or near a window.
  • Make sure your wireless phone is turned on. You will not be able to receive or make any calls unless your wireless phone is turned on.
  • Use your phone wisely; remember that you will be charged for outbound as well as inbound calls.